???? PRIVACY POLICY — LUZZAN PVT LTD

Last updated: 06/01/2026

LUZZAN Pvt Ltd (“we”, “our”, “us”) operates the LUZZAN mobile application and website.
This Privacy Policy explains how we collect, use, store, and protect user information.

1. Information We Collect

A. Personal Information

• Name

• Mobile number

• Email address

• Delivery address

• Date of birth (optional)

B. Payment Information

• Payment mode, UPI ID, card type

⚠️ LUZZAN does not store card or UPI details. Payments are processed securely via PCI-DSS–compliant gateways such as Razorpay.

C. Device & Usage Information

• IP address

• Device type and model

• App usage data

• Cookies and analytics data

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts

• Process orders and deliveries

• Facilitate secure payments

• Provide customer support

• Send order updates and offers

• Improve platform performance

• Prevent fraud and misuse

3. Sharing of Information

We do not sell personal data.
Information may be shared only with:

• Delivery partners (for order fulfillment)

• Payment gateways

• Technology and analytics partners

• Government authorities when legally required

4. Data Protection

We follow industry-standard security practices including:

• Encrypted data storage

• Secure servers

• Restricted access controls

5. User Rights

You may:

• Update your personal details

• Request account deletion

• Opt out of marketing communication

• Contact us for privacy-related concerns

6. Cookies

Cookies are used to:

• Maintain login sessions

• Save preferences

• Improve recommendations

You can disable cookies via device or browser settings.

7. Children’s Privacy

LUZZAN is not intended for users under 13 years of age.

8. Contact

???? Email: luzzan.co.lux@gmail.com